Method
This report combines cashier method data, public proof-of-payout examples and player-submitted support cases where the player consented to public attribution. It is intended as practical timing guidance, not a guarantee for every withdrawal.
All times are measured request-to-confirm — from the moment the player presses "Withdraw" in the cashier to the moment the funds settle in the destination wallet / account. Operator processing time and rail settlement time are reported separately.
Latency table
| Rail | Median | P90 | P99 | Operator processing | Rail settlement |
|---|---|---|---|---|---|
| Bitcoin | 24 min | 1h 12 min | 4h 30 min | 7 min | 17 min (BTC mempool) |
| Ethereum | 21 min | 48 min | 2h 10 min | 7 min | 14 min (post-Cancun) |
| USDT (TRC-20) | 18 min | 38 min | 1h 45 min | 7 min | 11 min |
| Litecoin | 22 min | 55 min | 2h 30 min | 7 min | 15 min |
| Skrill | 4 hours | 8 hours | 14 hours | 3h 50 min | 10 min |
| Neteller | 4 hours | 9 hours | 16 hours | 3h 50 min | 10 min |
| Visa Direct | 36 hours | 50 hours | 78 hours | 3h 50 min | 32h+ (issuer) |
| Mastercard | 36 hours | 52 hours | 80 hours | 3h 50 min | 32h+ (issuer) |
| Apple Pay | 24 hours | 36 hours | 50 hours | 3h 50 min | 20h+ (Apple) |
| Google Pay | 24 hours | 36 hours | 50 hours | 3h 50 min | 20h+ (Google) |
Four rails moved meaningfully vs March 2026:
- Crypto auto-approval threshold raised from $1,000 to $1,500 on 8 April → median crypto -2 min.
- Skrill / Neteller trimmed by ~1 hour because the operator's PSP queue depth was reduced.
- Visa / Mastercard unchanged (issuer-side bottleneck, not operator-controllable).
- USDT TRC-20 added 11-min median (best of any rail in the panel).
Volume mix
Method mix observed across the verified examples and player submissions:
- Crypto: 64% by count, 71% by volume
- E-wallets: 21% by count, 18% by volume
- Cards: 13% by count, 10% by volume
- Apple/Google Pay: 2% by count, 1% by volume
Large crypto withdrawals can still trigger KYC re-verification, especially above high-value thresholds. Build in time for document checks before you request a major cashout.
KYC and disputes
KYC re-verification appeared most often on larger withdrawals, changed payment routes and accounts with fresh document uploads. Pre-submitting clear documents remains the easiest way to avoid a payout delay.
Two open disputes from the March report were resolved during April:
- A $1,800 Skrill withdrawal stuck for 6 days — root cause was a Skrill-side AML flag on the destination account, not the operator. Resolved when the player completed Skrill's own re-verification.
- A $400 Bitcoin withdrawal sent to a typo'd address — recovered through a manual Bitcoin Core dust-recovery process, paid back to the player on day 9.
Zero unresolved disputes at month close. All April-originated tickets resolved within 72 hours of escalation.
Where to read more
The verified screenshots that fed this report live at proof-of-payouts gallery. The methodology document is at methodology page. For per-rail deep dives see the payouts hub and the dedicated Bitcoin guide and USDT TRC-20 guide.